MTG CORNERInspiring People
The Importance of Loyalty to Overcoming Challenges
Her name is Lestari or you can call
her Tari. This December Inspiring People is a QA Manager of PT Cedefindo, a
toll-manufacturing company that included in one of Martha Tilaar Group’s unit
businesses. As a QA Manager, she responsibles to consistantly ensures good
quality of products from product control before delivery process, procedure
suitability in product making, to ISO and SJH Certification Compliance. With
her hard work, she appointed as leader in international standard certification
like ISO 9001, ISO14001, ISO 22716 and Halal Certification System for PT
Cedefindo, and also in charge for external audit process.
Her achievments during 11 years of
dedication in PT Cedefindo are not challenge-free, otherwise she face many of
it. One of those is when she and her team should handle many clients. “PT
Cedefindo has so many range of clients, from individuals like artists,
bloggers, influencer, doctors, entrepreneurs, to multinational companies who
has different needs and not infrequently contrary,†said Tari, she continues,
“How we overcome it, of course we will stand on client’s feets and characters,
but still cling to our standard procedure. We try to be flexible, could be
“loose†or “tightâ€, depends on the clients we handle and by calculating the
risks.â€
Along with flexibility, Tari also
encourage her team to always learn and involved in the field. “Involved in the
process will help us to understand the progress itself or the lack. Last but
not least, we should never fell too proud to admit our mistakes and willing to
learn so it won’t happen again,†she explains.
Tari feels grateful for her team,
even though they often have contrary argument in doing their job, but they
still get along in their social life. Their good relationship leads them to
sense of belonging and loyalty in team work. According to her, the more
challenging the tasks, loyalty and antusiasm are the key to succeed, for it
will leads everyone to feel more responsible and put their best effort for
their work and company. Just like good team work, good relationship also an
inseparatable factor in company chain.